Readiness

Launch status dashboard

Track critical launch checks for landlords and owners. Triage any remaining items before opening signups.

Go-live checklist

Operational runbook

Use this page to drive your final readiness review.

View runbook

Ready

Authentication & Access

SSO + MFA configured with session limits and device management for owners and teammates.

Ready

Next step: Reconfirm role mappings and invite flows before launch day.

Ready

Monitoring & Alerts

Client-side error tracking and performance telemetry wired to on-call alerts.

Ready

Next step: Verify dashboards and paging targets are correct for production.

Action needed

Payments & Payouts

Test cards and ACH flows are green, but production payout destinations need a final verification run.

Action needed

Next step: Run a $0.50 live transaction, confirm settlement, and export the payout report.

Ready

Messaging

Templates, opt-in logging, and approval queues are live; failover SMS/email providers configured.

Ready

Next step: Send a production test from each template category and confirm delivery receipts.

Action needed

Data Import/Export

CSV/XLSX importer passes validation in staging; retention and rollback jobs are scheduled nightly.

Action needed

Next step: Perform a live dry-run import and confirm undo/rollback behavior with real records.

Ready

Support & Helpdesk

FAQ links, tours, and support channels are visible; SLAs documented for launch week.

Ready

Next step: Confirm triage rotations and escalation paths for the first 72 hours.

Live checks

Last-mile validation

Run these in production before you invite landlords.

  1. Authenticate via SSO/MFA, switch roles, and confirm lease/financial data is scoped correctly.
  2. Send a live message from each template category and verify opt-in logs and audit trails capture the event.
  3. Complete one payment and one refund, then download the ledger export and payout report.
  4. Import a sample CSV/XLSX, confirm validation errors surface inline, and test undo/rollback.
  5. Trigger an error to ensure monitoring, alerts, and user-facing error boundaries work end-to-end.